ICFAI
People Engagement Proposal
Thank you for sharing the challenges you’ve faced with employee engagement at DotInfinity. We understand that with your team spread across various locations and leadership based in London, it’s been difficult to maintain morale and motivation at their highest to drive the best outcomes.
As CoinJar, you’ve already implemented some interventions and are waiting to assess their impact, which makes sense. At DotInfinity, our approach is to offer nonintrusive solutions that seamlessly integrate with your existing initiatives. Our goal is to keep your teams focused on their best work while ensuring they feel genuinely involved in any decisions that affect them—without the anxiety or fear of future repercussions for speaking up.
With this in mind, we have put together a proposal to maximise your team's strengths, find a way to collaboratively assess what is the best way for leadership and the team to work together, and eventually improve engagement and productivity in a way that leadership can measure and quantify its impact. We hope - you shall find this proposal aligned to what you want to achieve for your team.
The productivity triangle
For getting the best out of any team while making them feel nurtured and heard, DotInfinity looks at their productivity from 3 lenses.
Individual Strengths
An individual's strengths are their greatest assets within a team. These strengths define their natural abilities and contributions. These are the qualities they can rely on to make a meaningful impact within the organisation. An individual’s top strengths will likely reflect their true value to the team.
However, there may also be ‘blind spots’—strengths that have been overused to the point where they hinder personal growth.
The highest levels of success are achieved when individuals focus on honing what they naturally excel at rather than trying to be moderately good at everything. By refining their strengths, they contribute most effectively to both their personal development and the team's success.
WHAT WE DO:
ELEMENTS KIT WORKSHOP: DotInfinity along with their strategic partners, the Elements Kit team shall conduct the Elements kit workshop as a full day activity or an activity that’s split across 2 days.
This workshop will aim to maximise the creative potential of leaders and the team and leverage their best attributes within the work environment. Participants will learn how to align their collective strengths and passions to define and achieve shared team goals.
Unlike traditional personality assessments such as Myers-Briggs or Clifton Strengths, which categorise individuals into 'types,' this workshop goes beyond labels. It shall help the team discover and fully utilise their unique and invaluable creative identities, fostering a more cohesive and innovative team dynamic.
OUTCOME EXPECTED:
Higher Engagement and motivation among individual members of the team and a better understanding of collective team strength and how the team can capitalise on their core strengths. This is an effective exercise to motivate disengaged and dissenting team members as it builds higher empathy within the team.
Craft Skills
Craft skills are the technical competencies that form the backbone of any professional discipline. In the fast-paced world of crypto, these skills are crucial for individuals within a team to effectively contribute to their specific roles and responsibilities.
By having an honest and realistic overview of an individual’s craft competencies and setting the right expectations for their development, a significant amount of angst can be avoided and healthier team dynamics be maintained. This is especially beneficial for people leaders and senior leadership of the team as they often are tasked with the expectation management of skilled individuals who may have an inflated (or reduced) perception of the skills they bring to the table.
WHAT WE DO:
SKILL ASSESSMENT FRAMEWORK: DotInfinity will consult with the leadership and people leaders on the team to assess the current skills required in the organisation and the gaps. We shall then provide a skill assessment framework that shall enable people to self-assess their current skill gaps with support from their people leaders and be able to form a comprehensive development plan that supports them to self-drive their skill development based on where they aspire to be in the next 12 months.
OUTCOME EXPECTED:
Clear development goals and expectations for team members without people leaders having to deal with conflict during expectation setting. The framework shall provide a means for continued constructive dialogue between team and the leaders. Senior leadership shall have an accurate overview of team capabilities.
Cultural Dynamics
Cultural dynamics are the underlying forces that shape how teams operate and interact within an organisation. These dynamics influence communication, collaboration, and decision-making, ultimately defining the team’s ability to work together effectively.
For senior leadership, understanding and actively shaping cultural dynamics is crucial for creating a unified and motivated workforce. Strong cultural dynamics foster trust, innovation, and adaptability, enabling leadership to align teams with the organisation’s vision and strategic goals. When senior leaders cultivate a positive, inclusive culture, they not only enhance team morale but also create an environment where individuals feel empowered to contribute their best work—driving better results and long-term success for the entire organisation.
WHAT WE DO:
MEASURING DYNAMICS: Using our workplace insights tool ELWIS© crafted by organisational psychologists and housing some of the most innovative human experience frameworks, we shall provide impactful insights about digital and physical experiences that together constitute the culture at CoinJar. This tool shall measure and benchmark the people’s experience and underlying culture, creating a 360-degree view of your enterprise experience and offering a world-class real-time organisational network analysis.
OUTCOME EXPECTED:
The tool differentiates itself from others by its capability to analyse cultural setups and their implications for organisational strategy. It will provide relevant and measurable insights on what interventions you can make at CoinJar to promote healthier cultural dynamics.
About DotInfinity
At DotInfinity, we empower businesses to unlock growth and innovation through strategic design and technology solutions. Our expertise lies in:
Crafting user-centric digital experiences (websites, apps, dashboard and everything else that needs to complete your digital presence) tailored to resonate with local Australian audiences.
Leveraging AI and Deep-Tech to optimise design, enhance digital engagement, improve productivity and impact.
Driving projects from ideation to execution, focusing on efficiency, accessibility, and innovation.
We’ve partnered with organisations across diverse industries, combining creativity and technology to create solutions that stand out.
What we offer
Digital strategy and design tailored to the Australian market.
End-to-end UX and design services, including wireframing, prototyping, and usability testing.
AI-driven optimisation for better engagement and performance.
Technology vendor recommendations for executing and achieving complex technology outcomes with a human-centric lens.
How we work
At DotInfinity, we believe that the best solutions emerge from collaboration. That’s why we work closely with your teams from day one, ensuring a shared understanding of the problem and alignment on the vision.
Our process begins by diagnosing the challenge with precision, combining insights from your expertise with our Design Thinking methodology to unpack the needs of your customers and the outcomes your business seeks to achieve.
We take this further by embedding Behavioural Science principles and leveraging AI-driven analytics to uncover deeper insights and opportunities. This collaborative, data-informed approach ensures that every solution we create is as innovative as it is grounded in human behaviour and expectations.
Finally, to execute and Deliver, we leverage the best industry expertise to ensure you have a high-quality outcome that is customer-centric and technically robust.
Together, we deliver a digital experience that resonates—aligning creativity, empathy, and analytics to drive meaningful results, enhance customer satisfaction, and achieve lasting success.
CEO Spotlight
Sharbani Dhar: Pioneering Design Leadership and Diversity in Australia's Creative Landscape
Sharbani Dhar is a prominent figure in Australia's design landscape, known for her impactful leadership and innovative approach to user experience and design thinking.
The winner of ISG Digital Titan Award 2023 Sharbani has been recognised as a global leader making significant contributions to the APAC region. As the Founder and CEO of DotInfinity, she champions human-centred design-led product strategies that harmonise customer-centric solutions with overarching business goals.
Sharbani's approach to leadership is characterised by her ability to navigate organisational complexities, facilitate change management, and nurture an engaged team with a robust culture and exceptional craft quality. Her expertise spans multiple sectors, including government, telecommunications, finance, and technology, allowing her to bring an adaptive mindset to various organisational challenges.
Her technology podcast Cask & Convos is one of the fastest-growing tech podcasts in Australia today.
Sharbani's impact extends beyond her professional role. She is an active community member, volunteering as a Consumer Advisor for Monash Health and serving on the Advisory Board for Design Outlook, and many other community organisations.
Investment
DotInfinity is keen to support CoinJar in its continued growth and productivity outcomes.
As part of its service offering, CoinJar shall also receive a report and a measurable plan, which is a live document that can be maintained by its team at the end of the intervention activities. This will be to provide a comprehensive overview and actionable outcomes. CoinJar should expect the following benefits at the end of these interventions:
Boost in employee morale and engagement
Structured Team development
Productive cultural dynamics with improved people and leadership dialogue.
CoinJar Investment: AUD 22,480 + GST
Accept Proposal
To accept this quote and agree on next steps and key dates, please click on ‘Accept Quote’.